Help

Help

Message us on WhatsApp

Ask about an order, a Project or a payment. WhatsApp is the quickest way to reach us.

Chat on WhatsApp

Common questions

What do I get when I buy a Project?

Every Supply needed to make that Project, sent together in one box at one price. The step-by-step guide opens on the Project page once your payment goes through. With cash on delivery, it opens once your order is delivered.

How do I pay?

Online through Razorpay, with UPI, a card or net banking, or in cash when your order is delivered.

How much is delivery, and how long does it take?

Delivery is free on orders of ₹1,500 and above. Below that it is ₹100 for up to 5 items, plus ₹50 for every 5 items after that. Ready-to-ship orders are shipped within 24 hours, except on Sundays and public holidays, and the estimated delivery time is 3 to 14 working days. Shipping policy

Can I return my order?

Yes. You can return it within 7 days after receiving it, unused and in its original condition and packaging. We offer a free pick-up, and the refund goes back to the source you paid from within 7-10 days of the return. Return policy

Do I need an account to order?

No. You can check out as a guest: enter your delivery address and confirm it with the code we send you.

Where can I see my order?

Your order number is shown as soon as you pay. Use it here: Track order

What Makist is

Makist sells craft Projects. Each Project is a finished craft made by a real creator.

When you buy a Project you get every Supply needed to make it, delivered together in one box at one price.

After you pay, the step-by-step guide for your Project opens on its page.